Stellar Biotics

Welcome to Stellar Biotics! Thanks for joining our Ambassador program.

These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “us” or “our” or “merchant”) and an ambassador (“you” or “ ambassador”) who refers customers to purchase products from the us.

By participating in the Program, you agree to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an Ambassador or participate in the Program in any manner.

1. Approve or Reject of the Registration

We reserve the right to approve or reject ANY Ambassador Program Registration in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Ambassador Program Registration.

2. Ambassador Links and Coupon

Ambassador link is automatically generated, but you can also generate an ambassador link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.

Ambassador might or might not be assigned to one coupon code with details and usage clarified on Dashboard. If customers click on both your ambassador link and use a coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.

Ambassador may also advertise our website on online channels such as Facebook, Instagram, Snapchat, TikTok, etc. or offline channels such as ads, magazines, and newspapers.

3. Commissions and payment

Refer any customer to make a purchase on our website, you will get a commission amount which is calculated based on Commission structure. Commission amount is dependent on order value and not including extra fee (tax, shipping cost,...).

For an Ambassador to receive a commission, you need to specify the payment details on Settings. Payment schedule will be notified on the Ambassador Guide page.

Payments will only be sent for transactions that have been successfully completed. Use of the Ambassador Program is subject to a fair use policy which gives us the right to review each and every referral order. Status of commission if displayed in Commission tab, any paid commission will be listed on Payment tab. Transactions that result in chargebacks or refunds will not be paid out.

4. Marketing tool

We may share promotion media such as banners, logos or specific collection promotions to you through the Marketing tool tab. You can download the media or get the HTML embed code in order to share on ambassador channels.

5. Network

If the Network tab is activated, the ambassador can invite others to become their downline ambassador. If any downline ambassador brings an order to our shop, the upline ambassador will get a network commission which depends on merchant settings.

To invite other ambassadors into the system, share your network link with any other ambassadors. Once they click your link and sign up, they will become a downline ambassador.

6. Cookie

We use a cookie to track people who have clicked on your link, so they need to be using/allowing cookies for us to track them.

If a person doesn't allow cookies or clears their cookies then we can't track them and therefore can't pay earnings on that person's activity.

Cookies day is displayed on the Ambassador registration form. The tracking day will start from the time a customer clicks on the ambassador's link or use the coupon. Within the cookie time, every order made by this customer at our website will automatically result in commissions to the ambassador (There’s no need for the customer to click on the ambassador link then).

7. Removal from Referral Program

If an ambassador wishes to be removed from the ambassador program, they can do so by contacting: ambassadors@stellarbiotics.com.

Go forth and refer away!

Congrats on making it to the end of this important document.

We wish you the very best. You can always re-visit these Ambassador Program terms and conditions in the future and if you have any questions you can email us at ambassadors@stellarbiotics.com.

The following Privacy Policy applies to individuals who are accessing or using our Ambassador Program (“program”) and describes how Stellar Biotics (“we” or “us” or “our”) may collect and use personal data from Ambassadors (“you” or “ambassador”) and the rights granted to merchants, ambassadors, and customers regarding their respective data.

By joining the Ambassador program, you signify your approval of the terms set out in this Privacy Policy, and other terms and conditions. If you do not agree to this Privacy Policy, do not use our ambassador marketing program.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. By continuing to our ambassador program after these changes are posted, you agree to the revised policy.

Personal Information Controller

We use the UpPromote platform (“platform” or “system” or “controller”) to manage our Ambassador program. Any personal information provided to or gathered by Stellar Biotics and UpPromote under this Privacy Notice will be stored and controlled by UpPromote (the data controller).

Information collected from Ambassadors

When an Ambassador signs up to join our program, we collect information such as email, phone, name, payment details, and social network information. The information helps us evaluate ambassador background and potential, processing specific activities within the app, and contacting ambassador if needed.

Information collected from Customers when visiting our website

In order to track referral orders, when customers visit our website and make a purchase, controller system will collect order details such as order total, items ordered, order ID, etc.

About Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

Cookies are created when a user's web browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.

For more information about cookies, including how to disable them, visit allaboutcookies.org.

Because cookies allow you to take advantage of some of Ambassador program’s essential features, we recommend that you leave them turned on.

Information sharing

Your privacy is important to us. We do not share your personal information with third parties except as described in this privacy policy. We may share your personal information with third-party service providers who we employ to process specific functions; examples include providing email marketing activity, analyzing data, and other marketing support. Third-party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this Privacy Policy.

We may also disclose your personal information to any third party with your prior consent.

Use of UpPromote app by Children

The platform is not intended for children. If you are under 13, you may not make use of our ambassador marketing system.

Your Rights

Stellar Biotics and the controller understand that you have rights over your personal information, and take reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are using the system and wish to exercise these rights, please contact us through ambassadors@stellarbiotics.com. We may require that you provide us with acceptable verification of your identity before providing access to such information.

If you are an ambassador and wish to exercise these rights, please contact the merchant you interacted with directly — we serve as a processor on their behalf, and can only forward your request to them to allow them to respond.

Contact information

If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at ambassadors@stellarbiotics.com.